CAN WE HELP? 📞0800 578 247 

Shipping & Info

Scroll down to read about: Pickups, "Does my food Stay Frozen?" Shipping Costs & Cut-off times for Fresh Chef Frozen Meals and Online Payments.

Pickups

You can Pickup Orders Free from Fresh Chef in Rangiora from Five Stags Rangiora at the Arlington Shops, 29 Huntingdon Drive, Rangiora.

Pickups are available from Daily from 2.30pm the next day (Order cut-off 7pm after that pickup day after).

Does my Food Stay Frozen?

Yes, we have a proven packing and shipping system that allows for two and a half days.  Over 90% of our orders arrive overnight and our local courierpost depot stores them in a chiller.  If something goes wrong with shipping delays, which is rare - the top meals may start to soften. These meals could go straight into your fridge for consumption.   

 

Shipping Costs

We use Courier Post where possible

# Meals>

8

9-16

17-30

South Island 

$9.90

13.90

15.90

South Is. Rural

14.40

16.50

19.50

North Island 

19.90

23.90

25.90

North Is. Rural

23.90

25.90

39.80

 

Note 25/5/20: Our North Island Shipping has increased a little due to us not calculating correctly. Sorry if this has affected you. 

But don't worry - shipping is calculated after you've put in your order.

 

Order Cut-off:

Daily order cut-off: 7pm. For next day shipping.

 

Shipping Days:

We Ship Mon, Tues, Wed, Thurs. To avoid frozen food being stuck in Weekend transit.

Online Payments

Can be made to account number (ASB): 12-3475-0011137-00


Please reference your Four digit Order Number (#XXXX) 
If you don't have your order Number please reference your First and Last Names.

 

 Other Info:

For orders over 30+ meals please contact us for bulk.

For our friends in Stewart Is, Waiheke & Chatham's - please contact us on 

Contact: 0800-578247

You can also read our shipping policy during checkout :)