Everything you need to know about Fresh Chef Shipping is on this page.

Remember you can buy a one-off or subscription order meal boxes.  They have different shipping prices.

Orders will arrive between Tuesday to Friday see cut-off times and delivery days.

ANZAC Shipping 2024

April

Mon 22nd ✅	Shipping as Normal
Tues 23rd  ✅	Shipping as Normal (Not Rural)
Weds 24th ❌	No Shipping
Thur 25th ❌	No Shipping

 Also don't worry, if your order is affected by public holidays your food will be safe in our freezer, shipped on the next possible day and arrive frozen and you don't need to do anything.

ANZAC 2024 Subscription Shipping 

Shipping as normal

If your subscription processes anytime between Wednesday 17th & Saturday 20th your meals will leave Monday for Tuesday delivery as per normal. Likewise, if your subscription processes on Sunday 21st (and is not rural) your meals will leave Tuesday for Wednesday delivery as per normal.

Anzac Week Shipping Delays

However if your subscription processes on Monday 22nd or Tuesday the 23rd, (or is a Sunday rural process date) your meals will not leave until next week – shipping Monday 29th for  delivery on Tuesday 30th.

To avoid delays and incur delivery on Wednesday 24th, please change your next process date to Sunday 21st. 

(note you will need to change this date back afterwards to revert back to your usual process and delivery day)

Want to Skip a Subscription or over the holidays?

Simply email "Skip1" to jay@freshchef.nz and we'll skip your next order. 

One-off orders

	6 & 8 Meals	16 Meals
South Island	$9.90	13.90
South Is. Rural	14.90	29.80
North Island	19.90	39.90
North Is. Rural	34.90	54.80

Subscription orders

Urban & Residential Subscription Rates

Urban & Residential. (Non-Rural) Subscriptions

$9.90

Rural Subscription Rates

Rural Subscriptions	6 & 8 Meals	16 Meals
South Is. Rural	9.90	18.90
North Is. Rural	34.90	54.80

Want to save on Rural Shipping? Get orders shipped to a friend or family members address that is Urban or Residential to get $9.90 Shipping

Visit the subscriptions page for more information

Cut-off times

Urban/Residential Shipping Days 

Our Daily Order cut-off is 7pm. For next day shipping.

We Ship Mon-Thurs for arrival Tues-Fri

So if you order after 7pm Wednesday your Urban/Residential Shipping order will be sent on Monday for overnight delivery Tuesday.

Rural Shipping Days

Our Daily Order cut-off is 7pm. For next day shipping.

Rural orders ship Mon-Weds for arrival Tues-Fri 

So if you order after 7pm Wednesday your Rural Shipping order will be sent on Monday for Tues/Weds delivery.

Public Holidays & Rural Shipping cut-off:

For Friday Public Holidays (Good Friday, Matariki & Canterbury Anniversary (2nd Friday in November) the order cut-off for Rural shipping is Monday 7pm for Weds/Thurs delivery.   

Public Holidays

Don't worry, if your order is affected by public holidays your food will be safe in our freezer, shipped on the next possible day and arrive frozen and you don't need to do anything.

Matariki/Waitangi Week Cut-off: Tues 7pm For arrival Thursday.

We do not ship from Fresh Chef the day of and day prior to Public Holidays. Most public Holidays in NZ are Mondays with the exception of Matariki, Good Friday & Canterbury Anniversary which also affects our shipping.

Matariki, Good Friday, Canterbury Anniversary Friday (2nd Friday in November): 

We do not ship to the South Island (or orders that usually come on NZ Post) on the Thursday prior to these dates.

So if your subscription usually arrives on a Friday - you will not receive it that week unless you change your order day to the Monday prior. 

All other NZ Public Holidays fall on Mondays (apart from ANZAC & WAITANGI)

Pickup Orders

We offer the pickup option for our fans in the 7400 Rangiora post code and surrounding post codes.

You can Pickup Orders Free from Fresh Chef in Rangiora from Five Stags Rangiora at the Arlington Shops, 29 Huntingdon Drive, Rangiora.

Pickups are available Monday - Thursday from 2.00pm.  Standard Order cut-off of 7pm applies.

 

Rural Shipping times

Rural deliveries may not arrive overnight.  Our frozen food delivery system allows up to 2.5 days. 

Does it Stay Frozen?

Yes, we have a proven packing and shipping system that allows for two and a half days.  Over 96% of our orders arrive overnight.  If something goes wrong with shipping delays, which is rare - the top meals may start to soften. These meals could go straight into your fridge for consumption if partly frozen.    

The Delivery Journey

Step 1. You Make an order - We Make your order with lots of Love!
Step 2. --Next Order Cut Off time happens--
Step 3. You will be notified by email or text message when we print a courier sticker to go on your order and tell Jatinda from the courier company to come and pick it up for you.
Step 4. Jatinda picks up your order from our freezer, when he scans the box you will be notified that its on its way.
Step 5. Your order arrives the next day. Where you should be notified again of its arrival when your local Courier driver drops it off!

Courier Companies

Fresh Chef uses:

	North Island Urban & Residential* Leaves Fresh Chef: Mon-Thurs 2.30pm
	All South Island Leaves Fresh Chef: Mon-Thurs 2pm All NZ Rural  Leaves Fresh Chef: Mon-Weds 2pm
	*Some North Island Postcodes not serviced to Fresh Chef requirements by NZCouriers also use Courierpost.

North Island Urban & Residential: NZ Courier (red vans) leave Fresh Chef Mon-Thurs @ 9.30am

NZ Wide Rural: Courier Post (yellow vans) Leave Fresh Chef Mon-Weds @ 2.30pm

South Island Urban & Residential: Courier Post (yellow vans). Mon-Thurs @ 9.30am

Delivery Instructions

For NZ Post (South Island or All Rural)

For NZ Post (South Island or Rural Orders) - Access the tracking information from your order.  This is sent when your order has been picked up and scanned by your Courier driver.